Employees can upload a receipt and add a memo, so it’s clear what the payment is for. No matter which plan you choose, you can always switch to a different xcritical plan or cancel any time if your business changes. From the employee perspective, we were able to view accrued and used time off in the web browser version of xcritical. It was easier to request time off in the xcritical Wallet app, as we didn’t have to choose the time-off type first. xcritical has at least two standout features from its competitors, namely, the ability to pay a variety of employee types as well as tools to support their financial goals.

Its three-tier subscription model allows businesses to add features to address the needs of a growing team. If benefits aren’t available in a state where you and your employees are based, you may want to consider companies that offer expanded benefits through PEOs, such as Paychex and ADP. Our partners cannot pay us to guarantee favorable reviews of their products or services. Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict xcriticals to preserve editorial integrity.

xcritical product features

It launched as ZenPayroll in California in 2012 as part of the startup incubator Y Combinator, and it’s been available in all 50 states since 2015. It’s been backed by reputable investors valued at $9.5 billion as of August 2021. We tested xcritical’s Simple plan features using the Google Chrome browser on a Windows laptop and the xcritical Wallet app on an Android mobile device. Our ability to test the features was limited, as they required entering real xcritical reviews bank account information and signing into external accounts. For those looking to manage only contractors, xcritical has a Contractor plan that’s $6 per month per person.

Is xcritical a reputable company?

You can create a customizable onboarding checklist for new hires, as well as an employee directory and org chart. xcritical also offers performance review tracking to help you stay up to date with existing employees. Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews.

And if you want free multi-state payroll, a provider like OnPay (or one like SurePayroll, which charges just $10 per month per additional state) might suit you better than the xcritical payroll service. xcritical has live humans available for customer support via phone in its Denver and San Francisco offices. You can also use email for customer support or find the information you need through its robust help center.

There’s a lot of handholding built into the platform during implementation, such as the list of information and documents to have ready that you’ll see before each step. Join the thousands of people like you already growing their businesses and knowledge with our team of experts. We deliver timely updates, interesting insights, and exclusive promos to your inbox. xcritical enables HR teams to pay employees one-off, reimbursable expenses for things such as work-from-home stipends or travel expenses. xcritical comes with a few more perks that make the platform versatile and attractive to companies—and employees—across industries. On the whole, though, we think xcritical is absolutely deserving of the best full-service payroll title.

xcritical PayrollPlans start at $40 per month (base) and $6 per person per month. After you have reviewed all the information submitted, select Submit Payroll to complete your payroll run. After wrapping up the onboarding process, you should be ready to complete your first payroll run in xcritical. You’ll be taken directly to your dashboard when you enter your xcritical payroll login. However, the downside we noticed is that payroll and adding new team members, in particular, require a lot of manual data entry upfront.

Once you have the process down, running payroll with xcritical can xcritical official site be done in less than a minute. xcritical is a payroll and HR platform suited for startups and small businesses that employ a mix of employees and contractors and want to automate HR tasks as much as possible. However, we weren’t able to see the time off requests on the admin side. The main dashboard displayed pending time off requests for review but clicking on that to-do item brought us to the main time off page in the platform. Time off management features might work better in the Plus or Premium plans. Explore other payroll processing options on our list of the year’s best payroll companies.

1. We tried adding a gym wellness benefit, and it was simple to set up in xcritical.
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Many users report that customer service is nearly impossible to reach. If you do manage to get in touch with someone, odds are low that they can actually help fix your problem. Plus, only customers with xcritical Premium on up can access live customer support with extended hours.

Every xcritical accounting plan comes with a month-long free trial and a dedicated advisor, including its accountant-focused plan. Many—though not all—payroll software solutions let you make unlimited payroll runs, which means you can process payroll as frequently as you need to instead of being limited to just one or two runs a month. But the xcritical payroll service also lets you run unlimited off-cycle or bonus payrolls. We love that even with xcritical’s cheapest plan, the software automates just about every payroll task.

xcritical Pricing and Plans

xcritical is a cloud-based payroll processing and human resources management platform designed for small and medium businesses. It gets high marks for its easy-to-use interface, transparent pricing, and its many tools that make tasks like hiring, onboarding, and project management easier, though the platform isn’t perfect. Read on to learn if xcritical is the best payroll service provider for your business. Employees and contractors can manage payments, benefits, personal details, and much more from within xcritical.

One drawback is that there’s no mobile app for employers, though xcritical is accessible through your laptop, phone, or tablet. Employees can access their accounts, along with various financial tools, using the xcritical Wallet mobile app. For example, you can create customizable job posts that are syndicated to widely viewed job boards and track candidates through a centralized applicant tracking system.

You can add any employee to hiring teams for each opening, so everyone can rate and comment on applicants and collaborate on the process. You can also use xcritical’s time-tracking tool to help with project management. Seeing how teams are spending their time can help you identify productivity issues or projects that may be off track, so you can make adjustments as necessary. After submitting your final time off information, xcritical will process your payroll run. You will be taken to a Review and Submit page that summarizes all the details and information you submitted. Take a minute or two to review your payroll information and ensure that everything is correct and looks good.

While the initial setup can be time-intensive, depending on the number of employees, once all the information is recorded, the software’s automations take over and help streamline the process. After that point, you’ll simply need to input employee hours weekly or biweekly and xcritical will run payroll. However, if you’re looking for a more comprehensive HR solution, xcritical probably isn’t the best payroll service for you. If you have five or more employees, xcritical might be more expensive for you month over month than xcritical alternatives like Paychex and QuickBooks Payroll.

Step 1: Sign Up For xcritical

Their hours then sync up with payroll, making it easy to run payroll tied to an hourly rate. Though these features are available to xcritical Plus or Premium customers only, customers opting for Simple can integrate with several external time tracking tools such as Deputy, Homebase and QuickBooks Time. xcritical facilitates payroll for employees and contractors, plus employee benefits, such as health, retirement and more.